Your Support Team Is Drowning. AI Can Throw Them a Lifeline.
PushButtonSupport uses AI to handle 40-60% of your tickets automatically—with responses so good your customers won't know the difference. Your team focuses on what matters. Your metrics finally look the way leadership wants them to.
Sound Familiar?
"The queue never ends."
You wake up to 47 tickets. You go to bed with 52. Response times are slipping, and leadership keeps asking why.
"Do more with less."
Headcount is frozen. Budget is tight. But somehow you're still expected to hit the same targets—or better.
"My best people are burning out."
Your top agents are copy-pasting the same answers 40 times a day. They're updating their LinkedIn profiles. You know what that means.
There's a Better Way
PushButtonSupport isn't another chatbot that frustrates your customers. It's an AI system that actually understands what people are asking—and responds with the same quality your best agent would.
AI That Actually Works
Powered by GPT-4 and Claude, our AI understands intent, context, and nuance. It doesn't just match keywords—it thinks through problems like your best support rep would.
You Stay in Control
Start with full human review. Gradually let the AI handle routine tickets on its own. Roll back anytime. You set the confidence threshold. You approve the learning.
Gets Smarter Every Day
Every edit your team makes teaches the AI. It learns your voice, your preferences, your edge cases. Performance improves week over week—automatically.
What Support Teams Are Seeing
40-60%
Tickets handled automatically
<5 min
Average first response time
85-90%
Classification accuracy
99.9%
Platform uptime
Three Steps to Breathing Room
Connect Your Channels
SMS, email, web portal—wherever your customers reach out. Takes 15 minutes to set up. No developer required.
AI Learns Your Voice
Upload your knowledge base and past tickets. The AI studies how your team actually responds—not generic chatbot scripts.
Start Small, Scale Up
Begin with AI-assisted responses that you review. As confidence grows, let it handle routine tickets automatically. You control the pace.
Everything You Need, Nothing You Don't
Smart Ticket Classification
AI identifies intent, urgency, and complexity instantly
Multi-Channel Support
SMS, email, and web portal in one dashboard
Knowledge Base Integration
AI grounds responses in your actual documentation
Behavioral Automation
Proactive outreach based on customer patterns
Complete Client Profiles
Tech stack tracking and conversation history
Real-Time Analytics
Dashboards leadership will actually want to see
Quality Gates
Multi-layer safety checks before anything sends
Circuit Breaker Protection
Automatic shutoff if performance drops
"But What If..."
"What if the AI says something wrong?"
Every response passes through six quality gates—accuracy, relevance, tone, completeness, clarity, and safety. If anything scores below your threshold, it goes to a human. Plus, you can start with 100% human review and only enable auto-send when you're comfortable.
"My support is too nuanced/complex/special for AI."
We get it. That's why the AI learns from YOUR documentation and YOUR team's responses—not generic scripts. Complex tickets automatically escalate to humans. The AI handles the repetitive stuff so your experts can focus on the hard problems.
"My team will think this threatens their jobs."
Frame it differently: this takes the tedious work off their plate. Password resets. "Where's my tracking number?" The same questions they've answered 10,000 times. They get to do the meaningful, challenging work that's actually satisfying.
"I've been burned by chatbots before."
So have we. This isn't a decision-tree chatbot that frustrates everyone. It's GPT-4 and Claude understanding actual intent and generating thoughtful responses. Start with a demo—see the difference for yourself.
Ready to Stop Drowning?
See how PushButtonSupport can cut your ticket load in half—without sacrificing quality or losing control.
No credit card required. See results in your first week.