From Overwhelmed to Optimized in Days, Not Months
No six-month implementation. No dedicated IT team required. You'll see results in your first week.
Your First 30 Days
Day 1
Connect & Configure
- Connect your SMS number via Twilio
- Set up email forwarding for support inbox
- Customize your client portal branding
- Invite your team members
You'll process your first ticket before lunch.
Days 2-7
Train & Observe
- Upload your knowledge base documents
- Review AI suggestions, make edits where needed
- Watch classification accuracy improve daily
- Refine prompts based on your preferences
The AI is learning your voice.
Days 8-14
Trust & Expand
- Approve AI responses with minimal editing
- Enable auto-send for simple queries (if comfortable)
- Set up behavioral automation sequences
- Watch response times improve dramatically
Your team starts breathing easier.
Days 15-30
Scale & Optimize
- Enable autonomous mode for more ticket types
- Review analytics and identify patterns
- Apply AI-suggested prompt improvements
- Take that PTO you've been postponing
40-60% of tickets now handled without human intervention.
Connect Your Channels
Meet your customers wherever they reach out
SMS
Connect via Twilio in minutes. A2P 10DLC compliant for business messaging.
Forward your support inbox. 99%+ inbox placement with Resend.
Web Portal
Branded customer portal with magic link login. No passwords to forget.
Under the Hood
You don't need to know this to use the platform—but if you're technical (or your IT team is asking questions), here's how it works.
Enterprise-Grade Stack
Frontend
Fast, accessible, SEO-optimized
Next.js 16 with React 19
Database
Serverless, auto-scaling
PostgreSQL on Neon
AI
With automatic fallback
GPT-4 Turbo + Claude Sonnet 4
SMS
A2P 10DLC compliant
Twilio
99%+ inbox placement
Resend
Real-time
<100ms latency
Pusher WebSockets
Payments
PCI DSS Level 1
Stripe
Hosting
100+ global locations
Vercel Edge Network
Security & Compliance
- HTTPS enforced (TLS 1.3)
- Encrypted database connections
- No credit card data touches our servers (Stripe handles it)
- Session management with secure, HTTP-only cookies
- WCAG 2.1 AA accessibility compliance
- Complete audit trail for all AI decisions
Ready to Get Started?
Setup takes 15 minutes. No developer required. See results in your first week.
14 days free. No credit card required.